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Frequently Asked Questions - FAQ
What training services do you offer?
Right Lane Development offers three core services:
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On-Demand Training Paths – Structured micro-learning for teams
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Live Virtual Training – Interactive workshops and training sessions
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Custom Training Development – Branded, tailored training built around your needs
How does the training process work?
Our process is designed for small business owners who want effective training without complexity:
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Connect with us through our website or email
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Share your needs via a short questionnaire or free consultation
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Choose your training solution—on-demand paths, custom training, or live virtual sessions
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Access your training immediately or begin your custom project
We make it easy to implement training quickly and confidently.
Who creates the training content?
All training is created and led by Rachel Williams, a learning and development professional with over 15 years of experience in corporate training, curriculum development, leadership training, and national software rollouts.
Rachel personally oversees every script, video, and live session to ensure real-world relevance and accuracy. When needed, she collaborates with seasoned learning and development experts. Our training is human-crafted, credible, and never generic.
Can you customize training for my business or industry?
Yes. Custom training is one of our core specialties. Rachel has developed training across a wide range of industries and topics, including customer service, SOX compliance, HIPAA, Medicare, onboarding, workflow optimization, leadership development, and technical systems training.
We partner closely with business owners and subject matter experts to ensure training aligns with your processes, goals, and company culture—regardless of industry.
Why does pricing scale by team size?
Training value increases as more employees use it. Every team receives the same high-quality content—pricing scales by headcount, not by reduced features or quality.
What’s the benefit of bundling training paths?
Bundling allows teams to develop skills across multiple focus areas—such as customer experience and leadership—while saving compared to purchasing paths individually.
Are add-ons included in bundle pricing?
No. Customization, live training, quizzes, and branded materials are available as optional add-ons so you only pay for what your team needs.
Can we add more training paths later?
Yes. Teams can add additional training paths at bundle pricing during their annual term.
What if we have more than 50 employees?
We offer custom pricing for larger teams to ensure the training solution fits your organization’s size, structure, and goals.
Do you offer live virtual training?
Yes. We deliver live virtual training for:
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Team workshops
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Training path content
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Onboarding and process training
How long are the training courses?
Most courses are 8–12 minutes long, making them easy to fit into a busy workday. Each course focuses on real-world application—not theory or corporate jargon.
Hosted or facilitated training sessions using your content or ours
What is a training path?
A training path is a structured series of short courses focused on solving a specific workplace challenge, such as customer experience or new manager development. Training paths replace scattered, one-off training with a clear, consistent learning system.
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